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|Preorders are items that are not yet in stock. Pre-ordering items is the best way to ensure that you have access to the style and sizes you are interested in for specific collections. Spring/Summer orders arrive between
You may decide to pay full price for the pre-order or a 50% deposit. If you choose to only pay the 50% deposit please state so in your order. A charge of 50% of the preorder items cost will be issued and an invoice will be sent via email of the remaining balance once the items are in stock. Once the invoice is sent via email you will have 14 days to pay the remaining balance, otherwise the preorder items will be sent back to store stock and the deposit paid will not be refunded or accounted as a store credit.. Fall/Winter orders between . You can exchange or receive store credit for a pre-ordred item within two weeks from the date you actually receive it. Our regular store Return/Exchange Policy applies to all pre-ordered items.
If you decide to cancel the order for the preorder items, you will need to do so 5 days after the order has been received and approved and a refund will be done to your account. After the 5 day refund period, you may still cancel the order but a refund will not be done but you will receive a store credit.
The preordered items will be shipped within 48 hours once they are received and the invoice balance is fully paid.
Any questions pertaining to the preorder policies? Please contact our customer service.